ED Patient Access Specialist - Front Desk, Premium Pay

Mercy; Festus (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

Mercy Hospital Jefferson in Festus, MO, seeks a Patient Access Representative to greet patients in the Emergency Department and handle duties with compassion and accuracy. This full-time role emphasizes the Mercy Service Standards and cross-location coordination with Farmington, MO as needed.

The position requires 1-3 years of clerical experience, high school diploma, and strong communication skills to support insurance processing and patient data entry in a fast-paced clinical environment.

Qualifications

• Education: High School Diploma.
• Experience: 1-3 years clerical preferred. Experience with medical terminology and insurance plans preferred.

Responsibilities

• Be the first point of contact for patients with a courteous and professional demeanor.
• Assist with data entry, scheduling and insurance verification in the ED setting.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Multitasking

Education

High School Diploma

Tools

Hospital information systems

10-key calculator

Computer keyboard proficiency

Job description

Mercy Hospital Jefferson in Festus, MO, seeks a Patient Access Representative to greet patients in the Emergency Department and handle duties with compassion and accuracy. This full-time role emphasizes the Mercy Service Standards and cross-location coordination with Farmington, MO as needed.

The position requires 1-3 years of clerical experience, high school diploma, and strong communication skills to support insurance processing and patient data entry in a fast-paced clinical environment.