ER Discharge Navigator — PRN Bedside Scheduling

HCA Healthcare, Inc.; Hendersonville (TN); On-site; USD 25,000 - 39,000; Part time

Job summary

TriStar Centennial Medical Center, part of HCA Healthcare, is seeking an ER Discharge Coordinator PRN to support centralized ER and Urgent Care Follow-up programs. You will coordinate bedside PoC scheduling and enhance patient experience.

You will speak with patients and staff in a professional manner, schedule follow-ups at bedside when appropriate, and ensure performance and quality standards. The role supports organizational goals and promotes service excellence.

Qualifications

• One year of related experience is preferred.

Responsibilities

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Job description

TriStar Centennial Medical Center, part of HCA Healthcare, is seeking an ER Discharge Coordinator PRN to support centralized ER and Urgent Care Follow-up programs. You will coordinate bedside PoC scheduling and enhance patient experience.

You will speak with patients and staff in a professional manner, schedule follow-ups at bedside when appropriate, and ensure performance and quality standards. The role supports organizational goals and promotes service excellence.