ER Discharge Coordinator (PRN) - Bedside Scheduling & Care

HCA Healthcare, Inc.; Kenilworth Estates (TN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Education support

Life insurance

Job summary

TriStar Centennial Medical Center in Tennessee seeks an ER Discharge Coordinator (PRN) to manage bedside follow-up scheduling as part of centralized ER and Urgent Care programs. The role focuses on a patient-centered, quality-driven experience and timely coordination of care.

Responsibilities include professional communication with patients and staff, scheduling follow-up care, maintaining service standards, and contributing ideas to improve department policies. Prior experience is preferred.

Qualifications

• One year of related experience is preferred.

Responsibilities

• Speak with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Skills

Customer service

Communication

Scheduling

Job description

TriStar Centennial Medical Center in Tennessee seeks an ER Discharge Coordinator (PRN) to manage bedside follow-up scheduling as part of centralized ER and Urgent Care programs. The role focuses on a patient-centered, quality-driven experience and timely coordination of care.

Responsibilities include professional communication with patients and staff, scheduling follow-up care, maintaining service standards, and contributing ideas to improve department policies. Prior experience is preferred.