ER Discharge Coordinator PRN Afternoon and Weekend

HCA Healthcare, Inc.; Conroe (TX); Sur place; USD 30 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Comprehensive benefits

Wellbeing support

Time away from work

401(k) plan with match

Tuition assistance

Fertility and family building benefits

Résumé du poste

HCA Houston Healthcare seeks an ER Discharge Coordinator PRN to manage bedside scheduling as part of our centralized ER and Urgent Care follow-up programs. This role focuses on delivering a positive patient experience through timely follow-up, clear communication with patients and staff, and maintaining high quality standards at the bedside.

One year of related experience is preferred; afternoon and weekend availability is required; this PRN position supports the patient care team and helps

Qualifications

• One year of related experience is preferred.

Responsabilités

• Schedule patients for follow-up care bedside when appropriate.
• Maintain a positive customer experience in a patient-centered environment.
• Ensure performance and quality standards are met.
• Communicate with department leadership, co-workers and patients clearly.
• Suggest ideas for positive changes to department policies and procedures.

Connaissances

Customer service

Communication

Scheduling

Description du poste

Schedule: PRN (As Needed) | Afternoon and Weekend Availability Required

Do you want to join an organization that invests in you as an ER Discharge Coordinator PRN? At HCA Houston Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As an ER Discharge Coordinator, you willbe responsible forPoint of Care (PoC) Patient Bedside scheduling as part of the company’s centralized ER and Urgent Care Follow-up programs. The truest intent of the ER discharge coordinator is a bedside-initiated patient experience, with theobjectivesof increased contact rate, scheduling immediacy, and improved overall patient experience. You willcreateandmaintaina positive customer experience in a patient-centered, quality-driven environment.

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Qualifications:

• One year of related experience is preferred.

Benefits

HCA Houston Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.