ER Admissions & Registration Specialist

Community Health Systems, Inc.; Victoria (TX); On-site; USD 22,000 - 34,000; Full time

Job summary

The ER Registrar at Community Health Systems, Inc. handles patient intake and registration in the Emergency Department, collecting personal, insurance, and medical information while ensuring confidentiality and quality service.

The role supports accurate documentation, insurance verification, and clear communication across clinical and administrative teams to promote efficient patient flow. Ideal candidates will have health administration training or related healthcare experience, strong

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions.
• 0-2 years of experience in customer service preferred.

Responsibilities

• Greets patients and families in a professional and compassionate manner.
• Registers patients for emergency services and collects required information.
• Verifies patient identity and insurance details and updates records as needed.
• Obtains signatures on consent forms and explains them prior to signing.
• Verifies insurance coverage and eligibility for billing purposes.
• Collects co-pays or deductibles and informs patients of obligations.
• Assists patients with insurance requirements and answers related questions.
• Documents when patients cannot sign forms and notes nursing sign-off when needed.
• Verifies insurance plans to ensure accurate payment.
• Compiles paperwork for quick retrieval and processing of visits.
• Places armbands for patient identification.
• Notifies departments or physicians of patient arrival and follows up on delays.
• Maintains communication during emergency codes and alerts the facility.
• Performs other duties and maintains regular attendance.
• Complies with policies and standards.

Skills

Communication

Customer service

Attention to detail

Interpersonal skills

Calm under pressure

Education

Medical office administration

Tools

EHR systems

Registration software

Job description

The ER Registrar at Community Health Systems, Inc. handles patient intake and registration in the Emergency Department, collecting personal, insurance, and medical information while ensuring confidentiality and quality service.

The role supports accurate documentation, insurance verification, and clear communication across clinical and administrative teams to promote efficient patient flow. Ideal candidates will have health administration training or related healthcare experience, strong