Equipment Tech Support & Training Specialist

Barton Staffing Solutions, Inc.; West Chicago (IL); Sur place; USD 70 000 - 75 000; Plein temps

Résumé du poste

Barton Staffing Solutions, Inc. is seeking an Equipment Technical Support Specialist to provide technical support, troubleshooting, and training to customers using specialized access equipment. You will diagnose issues, guide repairs, and coordinate solutions with internal teams.

Travel across the United States is required, with occasional visits to Ontario, California. The role emphasizes customer service, clear communication, and the ability to interpret manuals, drawings, and hydraulic

Qualifications

• Provide technical assistance, troubleshooting guidance, and training to customers.
• Read and interpret manuals covering equipment setup and maintenance.
• Interpret drawings, schematics, and hydraulic circuits to diagnose faults.

Responsabilités

• Provide technical assistance, troubleshooting guidance, and training to customers regarding equipment operation, repair, and maintenance.
• Deliver training to customer service personnel to improve technical knowledge and responsiveness.
• Prepare and submit weekly reports accurately and on time.
• Read and interpret technical manuals covering equipment setup, calibration, operation, repair, maintenance, testing, and quality.
• Interpret technical drawings, electrical schematics, and hydraulic circuits.
• Diagnose equipment faults, assess their severity, and determine appropriate troubleshooting and repair solutions.
• Coordinate and schedule repair and maintenance activities as needed.
• Travel throughout the United States as required, including occasional visits to a corporate office in Ontario, California.

Connaissances

Technical support

Troubleshooting

Customer service

Training

Description du poste

Barton Staffing Solutions, Inc. is seeking an Equipment Technical Support Specialist to provide technical support, troubleshooting, and training to customers using specialized access equipment. You will diagnose issues, guide repairs, and coordinate solutions with internal teams.

Travel across the United States is required, with occasional visits to Ontario, California. The role emphasizes customer service, clear communication, and the ability to interpret manuals, drawings, and hydraulic