Equipment Support & Customer Service Expert

U-Haul; Plymouth (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Employee Assistance Program

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face of our service. You will help customers with rentals, inspect and prepare equipment, and use U-Scan tech to manage inventory. The role includes hands-on training, safety precautions, and opportunities for advancement.

The job offers paid interviews, a $100 hiring bonus, and a $300 completion bonus through the certification program. Medical plans and retirement options are available for eligible employees.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face of our service. You will help customers with rentals, inspect and prepare equipment, and use U-Scan tech to manage inventory. The role includes hands-on training, safety precautions, and opportunities for advancement.

The job offers paid interviews, a $100 hiring bonus, and a $300 completion bonus through the certification program. Medical plans and retirement options are available for eligible employees.