Customer Service & Equipment Support Specialist

U-Haul; Murray (UT); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Direct access to U-Haul University

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of its exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals as part of a supportive team.

The role offers on-the-job education with two hands-on interviews and eligibility for welcome bonuses, daily pay options, and benefits such as health insurance and paid holidays where eligible.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Valid driver’s license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of its exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals as part of a supportive team.

The role offers on-the-job education with two hands-on interviews and eligibility for welcome bonuses, daily pay options, and benefits such as health insurance and paid holidays where eligible.