Dynamic Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Houma (LA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers with U-Haul products, use U-Scan tech to manage rentals, and help with moving and inspecting equipment.

The role includes hands-on training and opportunities for advancement. We offer two hands-on interview stages with pay, a $100 hiring bonus and a $300 completion bonus through our certification program.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers with U-Haul products, use U-Scan tech to manage rentals, and help with moving and inspecting equipment.

The role includes hands-on training and opportunities for advancement. We offer two hands-on interview stages with pay, a $100 hiring bonus and a $300 completion bonus through our certification program.