Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Stirling Junction (CA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul is hiring a Customer Service Representative to assist customers with products and services at our center. You will manage rentals, inspect equipment, and educate customers using U-Scan technology. The role includes on-the-job training and opportunities for advancement.

We offer paid interviews, $100 hiring bonus and a $300 cash bonus upon successful completion of our program, plus a range of benefits and flexible scheduling at retail locations.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative to assist customers with products and services at our center. You will manage rentals, inspect equipment, and educate customers using U-Scan technology. The role includes on-the-job training and opportunities for advancement.

We offer paid interviews, $100 hiring bonus and a $300 cash bonus upon successful completion of our program, plus a range of benefits and flexible scheduling at retail locations.