Equipment & Customer Service Specialist

U-Haul; Warwick (RI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident INS

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our service and help customers on their journeys by inspecting and maintaining equipment, assisting customers, and using U-Scan technology to dispatch and return equipment. This position offers on-the-job education.

We offer two hands-on interviews with pay, a $100 hiring bonus, and a $300 certificate program bonus upon completion, plus a range of benefits and discounts.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our service and help customers on their journeys by inspecting and maintaining equipment, assisting customers, and using U-Scan technology to dispatch and return equipment. This position offers on-the-job education.

We offer two hands-on interviews with pay, a $100 hiring bonus, and a $300 certificate program bonus upon completion, plus a range of benefits and discounts.