Equipment Solutions & Uptime Advisor

Idahoan Foods, LLC; Pflugerville, Northern (TX, KY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

RDO Equipment Co. Austin-based Customer Service Advisor role invites you to build strong customer relationships and apply a sales mindset to equipment solutions. You will partner with customers across your territory to keep operations running smoothly while contributing to growth.

The position offers base pay plus commissions, a company truck, and comprehensive benefits, with training and opportunities for career advancement in a collaborative, safety-conscious environment.

Qualifications

• Must have valid work authorization to work in the U.S. without sponsorship.
• Customer-facing mindset with strong communication and problem-solving skills.
• Willingness to learn product knowledge and provide tailored solutions.

Responsibilities

• Build strong customer relationships across your territory.
• Drive product support sales of maintenance services and parts.
• Deliver tailored customer solutions based on product knowledge.
• Represent the company on-site and support customers' operations.
• Collaborate with internal teams and pursue ongoing training.
• Strong communication skills to engage with customers and internal teams.
• Technical & product aptitude to learn basics and support solutions.
• Customer service mindset to meet or exceed expectations.
• Professionalism and teamwork in representing the company.

Job description

RDO Equipment Co. Austin-based Customer Service Advisor role invites you to build strong customer relationships and apply a sales mindset to equipment solutions. You will partner with customers across your territory to keep operations running smoothly while contributing to growth.

The position offers base pay plus commissions, a company truck, and comprehensive benefits, with training and opportunities for career advancement in a collaborative, safety-conscious environment.