Equipment & Rentals Customer Specialist

U-Haul Co. of South Carolina; Troy (MI); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative in Troy, MI. You will be the face of our service, assisting customers and coordinating rentals using modern technology. The role includes inspecting equipment, answering questions, and educating customers about products and services.

We offer on-the-job education, a friendly team environment, and opportunities for advancement. A strong focus on safety and customer satisfaction is central to this position.

Qualifications

• Valid driver's license requirement.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan tech to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Troy, MI. You will be the face of our service, assisting customers and coordinating rentals using modern technology. The role includes inspecting equipment, answering questions, and educating customers about products and services.

We offer on-the-job education, a friendly team environment, and opportunities for advancement. A strong focus on safety and customer satisfaction is central to this position.