Customer Service & Equipment Support Specialist

Talentify; Redford Charter Township (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

ESOP

401(k) Savings Plan

Discounts on Apple products

Job summary

U-Haul is hiring a Customer Service Representative in Redford, MI to greet customers, assist with rentals, inspect and prepare equipment, and ensure smooth operations at the center.

You will use U-Haul’s smartphone-based tools to manage inventory, answer questions, and educate customers on products and services. The role offers on-the-job training, potential for advancement, and benefits where eligible.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Redford, MI to greet customers, assist with rentals, inspect and prepare equipment, and ensure smooth operations at the center.

You will use U-Haul’s smartphone-based tools to manage inventory, answer questions, and educate customers on products and services. The role offers on-the-job training, potential for advancement, and benefits where eligible.