Customer Service & Equipment Support Specialist

U-Haul; Clinton Charter Township (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative in Clinton Township, Michigan. You will be the face of U-Haul, assisting customers, inspecting and maintaining equipment, and using U-Scan tech to manage rentals and inventory.

The role includes on-the-job education, opportunities for advancement, and a $100 hiring bonus plus a $300 cash bonus after completing certification milestones at retail stores.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Clinton Township, Michigan. You will be the face of U-Haul, assisting customers, inspecting and maintaining equipment, and using U-Scan tech to manage rentals and inventory.

The role includes on-the-job education, opportunities for advancement, and a $100 hiring bonus plus a $300 cash bonus after completing certification milestones at retail stores.