Customer Service Pro — Equipment & Rentals

U-Haul; Byron Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on electronics and more

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Michigan to assist customers inside and outside a U-Haul center with products and services.

You will use U-Scan tech to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot, ensuring a safe and smooth experience for customers. Responsibilities include educating customers, processing invoices, and handling equipment returns.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Michigan to assist customers inside and outside a U-Haul center with products and services.

You will use U-Scan tech to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot, ensuring a safe and smooth experience for customers. Responsibilities include educating customers, processing invoices, and handling equipment returns.