Equipment Rentals Coordinator

Cashman Equipment Co.; Flagstaff (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Cashman Equipment Co. is seeking a Rental Coordinator to manage machine rentals from request to billing, maintain inventory records, and promote rental equipment through active customer contact.

You will support Account Managers and Rental Territory Managers to maximize customer satisfaction. Applicants should have strong knowledge of the Caterpillar product line, be proficient with DBS, MS Excel and Word, and possess solid math and clerical skills.

Qualifications

• Must have interpersonal skills to cooperatively direct people and expedite machinery rental, lease, demonstration, and sales transactions.
• Must have in-depth and thorough product knowledge of the Caterpillar product line including model designations and equipment applications.
• Must have in-depth and thorough familiarity with rental/lease agreements, rental/lease billings as well as tire reports, damage reports, and purchase option agreements.
• Must have at least awareness if not relationships with rental customers and their operations.
• Must have sufficient math skills to calculate rates and rental amounts.
• Ability to perform clerical skills and type at least 30 words per minute.
• Ability to maintain consistent attendance.

Responsibilities

• Processes rental requests.
• Reports customer rental problems to the Rental Manager as needed.
• Assists in generating equipment rentals with minimum discounting to insure machine rental.
• Maintains rental requests and communication with Empire stores, with particular emphasis on sister stores previously assigned.
• Maintains inventory records of machines.
• Maintains and update status in DBS on regular and continuous basis.
• Assists in purchase of new equipment.
• Generates and distribute all customer rental charges including days rented, tire wear, transportation, abuse and neglect, and overtime. Handle customer-billing complaints.
• Maintains open communication with Sales Account Managers, Rental Territory Managers, and customers. Process rental through direct contact with customer or Empire facilitator.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.

Skills

Interpersonal skills

Caterpillar product knowledge

Rental/lease agreements knowledge

Math skills

Clerical typing 30 wpm

Attendance

Education

High school diploma or GED

English language proficiency

3 years rental industry experience

Tools

DBS

Microsoft Excel

Microsoft Word

Job description

Cashman Equipment Co. is seeking a Rental Coordinator to manage machine rentals from request to billing, maintain inventory records, and promote rental equipment through active customer contact.

You will support Account Managers and Rental Territory Managers to maximize customer satisfaction. Applicants should have strong knowledge of the Caterpillar product line, be proficient with DBS, MS Excel and Word, and possess solid math and clerical skills.