Equipment & Rentals Concierge — Service & Dispatch

U-Haul; Pleasant Hills (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Pittsburgh is seeking a friendly Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspection, and answers to questions.

The role involves using U-Scan technology, moving trucks and trailers, and assisting customers on the lot. Benefits include various plans, paid holidays, vacation and sick days, and opportunities for advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Pittsburgh is seeking a friendly Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspection, and answers to questions.

The role involves using U-Scan technology, moving trucks and trailers, and assisting customers on the lot. Benefits include various plans, paid holidays, vacation and sick days, and opportunities for advancement.