Customer Service & Equipment Specialist

U-Haul; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Latrobe, PA to assist customers inside and outside a U-Haul center with products and services. You will use smartphone-based U-Scan technology to manage rentals and inventory, and you will move and hook up U-Haul trucks and trailers.

The role requires a high school diploma or equivalent and a valid driver's license with a good driving record. The work includes inspecting equipment, answering questions, preparing rental invoices, and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Latrobe, PA to assist customers inside and outside a U-Haul center with products and services. You will use smartphone-based U-Scan technology to manage rentals and inventory, and you will move and hook up U-Haul trucks and trailers.

The role requires a high school diploma or equivalent and a valid driver's license with a good driving record. The work includes inspecting equipment, answering questions, preparing rental invoices, and