Customer Service Pro: Equipment & Rentals

U-Haul International, Inc.; Lower Burrell (Westmoreland County); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. in Lower Burrell, Pennsylvania is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals and information while inspecting equipment and ensuring safety.

You will assist customers both inside and outside the U-Haul center, use U-Scan tech to manage rentals, and help move and hook up trucks and trailers. On-the-job education is provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul International, Inc. in Lower Burrell, Pennsylvania is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals and information while inspecting equipment and ensuring safety.

You will assist customers both inside and outside the U-Haul center, use U-Scan tech to manage rentals, and help move and hook up trucks and trailers. On-the-job education is provided.