Customer Service & Equipment Dispatch Pro

U-Haul International, Inc.; Vallejo (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career advancement

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

Employee Assistance Program

Identity Theft Protection

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service at our location, assisting customers and managing rentals using U-Scan technology. You will help inspect and maintain equipment, move and hook up trucks, and educate customers on products and services.

The role offers on-the-job education, opportunities for advancement, and several benefits. Paid interviews and signing bonuses are highlighted in the posting.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service at our location, assisting customers and managing rentals using U-Scan technology. You will help inspect and maintain equipment, move and hook up trucks, and educate customers on products and services.

The role offers on-the-job education, opportunities for advancement, and several benefits. Paid interviews and signing bonuses are highlighted in the posting.