Customer Service Pro – Rentals, Dispatch & Gear Care

U-Haul International, Inc.; Overland (MO); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental/Prescription plans

Paid holidays and vacation

401(k) Savings Plan

ESOP

Résumé du poste

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and product knowledge. You will work with a supportive team to ensure customer needs are met and learn through hands-on training with U-Scan technology.

We offer on-the-job education, a fast-paced work environment, and opportunities for advancement. Eligible employees may receive bonuses and participate in our benefits program including health

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.
• Customer-focused with strong communication skills.

Responsabilités

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Connaissances

Valid driver’s license

Formation

High school diploma or equivalent

Description du poste

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and product knowledge. You will work with a supportive team to ensure customer needs are met and learn through hands-on training with U-Scan technology.

We offer on-the-job education, a fast-paced work environment, and opportunities for advancement. Eligible employees may receive bonuses and participate in our benefits program including health