Customer Service & Equipment Specialist

U-Haul; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Pittsburgh to serve as the face of our commitment to exceptional service. You will assist customers, dispatch and return equipment using U-Scan technology, and help move and hook up trucks and trailers on site.

The role includes on-the-job education and opportunities to advance within a supportive team environment. A valid driver’s license and high school diploma are required.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Pittsburgh to serve as the face of our commitment to exceptional service. You will assist customers, dispatch and return equipment using U-Scan technology, and help move and hook up trucks and trailers on site.

The role includes on-the-job education and opportunities to advance within a supportive team environment. A valid driver’s license and high school diploma are required.