Equipment Rental Specialist - Delivery & Customer Care

N C Equipment Co.; Tukwila (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

NC Machinery in Bellingham, WA is seeking a Rental Coordinator to assist customers with equipment rental needs in person or by phone. You will schedule deliveries and pickups, handle paperwork, log data, and reconcile inventory, focusing on customer satisfaction.

Ideal candidates are outgoing, able to multitask in a fast-paced environment, and comfortable interacting with customers daily. A high school diploma is required; BA/BS preferred.

Qualifications

• Strong communication skills in person and over the phone.
• Demonstrate organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist customers with parts, service, equipment rental, and training needs.
• Customer interactions in person or over the phone.
• Follow up with customers to address questions or concerns and ensure rentals are met.
• Schedule timely delivery and pick-up of equipment.
• Complete paperwork timely, log data, and reconcile inventory assets.
• Represent the company professionally through education, meetings, and communication.
• Promote safety standards and uphold company values.

Skills

Strong communications

Multitasking

Organizational skills

Customer service

Proficient in Microsoft Office

Education

High school diploma or equivalent

BA/BS preferred

Tools

Microsoft Office

DBS

General office equipment

Construction equipment knowledge

Job description

NC Machinery in Bellingham, WA is seeking a Rental Coordinator to assist customers with equipment rental needs in person or by phone. You will schedule deliveries and pickups, handle paperwork, log data, and reconcile inventory, focusing on customer satisfaction.

Ideal candidates are outgoing, able to multitask in a fast-paced environment, and comfortable interacting with customers daily. A high school diploma is required; BA/BS preferred.