Equipment Rental Solutions Specialist

Ohio Machinery Co.; Brooklyn (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Vacation & personal time

401(k) Match

Health Insurance options

Dental and Vision insurance

Credit Union access

Life Insurance

Short-Term Disability

Long-Term Disability

Scholarship opportunities

Bonuses

Job summary

Ohio CAT (A division of Ohio Machinery Co) is seeking a Rental Coordinator to serve as the primary contact for customers, sales staff, and branch personnel. You will coordinate rental sales and support services for the branch fleet, ensuring smooth communication and timely information flow.

Responsibilities include assessing customer rental needs and handling all reservations, with a focus on delivering excellent service and accurate documentation in a fast-paced environment at the CAT Rental

Qualifications

• High school diploma or equivalent required.
• Three years of customer service experience preferred, especially in heavy equipment or rental.
• Excellent MS Office skills.
• Must understand and explain the LDW policy.
• Must communicate equipment applications and performance specifications.
• Knowledge of common equipment failure problems and resolutions.
• Understand differences between similar products and their applications.
• Working knowledge of construction phases to advise applications.

Responsibilities

• Be the primary contact for customers, sales staff, and branch personnel.
• Coordinate rental sales and support services for the branch fleet.
• Determine customer rental needs and handle all reservations.

Skills

Customer service experience

Multitasking

Organized

Detail-oriented

Mechanical aptitude

Written and verbal communication

LDW policy understanding

Equipment applications knowledge

Equipment troubleshooting

Product differentiation awareness

Construction phase knowledge

Education

High school diploma or equivalent

Tools

MS Office proficiency

Job description

Ohio CAT (A division of Ohio Machinery Co) is seeking a Rental Coordinator to serve as the primary contact for customers, sales staff, and branch personnel. You will coordinate rental sales and support services for the branch fleet, ensuring smooth communication and timely information flow.

Responsibilities include assessing customer rental needs and handling all reservations, with a focus on delivering excellent service and accurate documentation in a fast-paced environment at the CAT Rental