Rental Coordinator

Ohio Cat; Broadview Heights (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Health insurance (including HSA)

Credit union membership

Life insurance

Short-term disability

Long-term disability

Scholarships for employees’ spouses/CG

Job summary

Ohio CAT Rental Store seeks a Rental Coordinator to be the primary contact for customers and internal staff, coordinating rental sales and support services for our equipment fleet.

You will determine rental needs, handle reservations, and ensure smooth information flow. Strong customer service, organizational and communication skills are essential, with preferred experience in heavy equipment or rental industries.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of experience in customer service required, preferred experience in the heavy equipment and/or equipment rental industry.
• Excellent computer skills – proficiency in MS Office required.
• General knowledge of rental equipment and services offered preferred.

Responsibilities

• Coordinate rental sales and support services for equipment rental fleet.
• Serve as the primary contact for customers, sales personnel, and other company personnel.
• Determine customer rental needs and handle all corresponding rental reservations.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY:

This individual will be the primary point of contact for all customers, sales personnel, and other company personnel at the CAT Rental Store. The Rental Coordinator is responsible for coordinating rental sales and support services, communication, and information flow for equipment rental fleet by determining customer rental needs and handling all corresponding rental reservations. Strong customer service will be vital in this position.

JOB QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum of three years of experience in customer service required, preferred experience in the heavy equipment and/or equipment rental industry.
• Excellent computer skills – proficiency in MS Office required.
• General knowledge of rental equipment and services offered preferred.

KEY COMPETENCIES:

• Ability to handle multiple tasks.
• Organized and detail-oriented.
• Strong written and verbal communication skills are essential.

EMPLOYEE BENEFITS:

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and potential company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions: Frequent movements requiring the use of hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor