Equipment Rental Solutions Specialist

Ohio Machinery Co.; Zanesville (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental & Vision insurance

Credit union membership

Life insurance

Short-Term Disability

Long-Term Disability

Scholarships for employees' spouses/CH

Job summary

Ohio CAT Rental Store, a division of Ohio Machinery Co., seeks a detail-oriented Rental Coordinator to serve as the primary contact for customers, sales personnel, and branch staff. You will coordinate rental sales and support services, ensuring smooth information flow for the fleet by assessing customer needs and handling reservations.

The ideal candidate will have a high school diploma, several years in customer service, and strong MS Office skills with the ability to explain LDW policies and

Qualifications

• High school diploma or equivalent required.
• Three years of customer service experience, preferred in heavy equipment/equipment rental.
• Proficient in MS Office.
• Must understand and explain the LDW policy.
• Must communicate equipment applications and key performance specs.
• Knowledge of common equipment failure and resolutions.
• Understands construction phases to advise applications.

Responsibilities

• Serve as the primary point of contact for customers, sales personnel, and branch staff.
• Coordinate rental sales and support services for the branch fleet.
• Determine customer rental needs and manage all rental reservations.

Skills

Customer service

Multitasking

Organizational skills

Mechanical aptitude

Written communication

Verbal communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

Ohio CAT Rental Store, a division of Ohio Machinery Co., seeks a detail-oriented Rental Coordinator to serve as the primary contact for customers, sales personnel, and branch staff. You will coordinate rental sales and support services, ensuring smooth information flow for the fleet by assessing customer needs and handling reservations.

The ideal candidate will have a high school diploma, several years in customer service, and strong MS Office skills with the ability to explain LDW policies and