Equipment Rental & Logistics Specialist

Gwequip; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Gwequip is seeking a Rental Coordinator based in Charlotte, NC to work with customers and internal departments on all rental equipment needs. You will coordinate delivery/pickup, prepare contracts, and ensure accurate records across systems.

The role emphasizes strong customer service, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Proficiency with MS Office and rental systems is required.

Qualifications

• Minimum of 2 years rental experience in the material handling or related industry.
• Exceptional customer service and communication skills.
• Strong problem-solving skills.
• Ability to plan and organize to balance and prioritize work.
• Excellent computer skills with advanced knowledge of Microsoft Office and ability to learn role related systems.

Responsibilities

• Communicate with customers and internal departments by phone and email.
• Identify rental equipment needs and provide availability and quotes to customers and internal teams.
• Create Rental Contracts and Total Maintenance and Repair Contracts and maintain paperwork to standards.
• Schedule rental equipment maintenance and preparation with service departments.
• Coordinate delivery and pickup of rental equipment and log information in systems.
• Communicate with branches regarding off-rent equipment.
• Maintain up-to-date data on Transfer Boards, Rental Release Logs, and Equipsoft.

Skills

Customer service

Communication

Problem-solving

Planning & organization

MS Office

Tools

Equipsoft

Microsoft Office

Job description

Gwequip is seeking a Rental Coordinator based in Charlotte, NC to work with customers and internal departments on all rental equipment needs. You will coordinate delivery/pickup, prepare contracts, and ensure accurate records across systems.

The role emphasizes strong customer service, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Proficiency with MS Office and rental systems is required.