Dispatch Coordinator - Equipment Rentals

United Rentals; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Opps

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Job summary

United Rentals in Charlotte, NC is seeking a Dispatcher to organize the daily dispatch of equipment for the branch and to support customers with deliveries, pickups and service. This role requires strong safety awareness and a customer-focused approach.

You will schedule drivers, coordinate with the inside sales team, and ensure timely responses to customer requests in a fast-paced environment. A high school diploma and clean driving record are required.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules in order to fulfill customer requests.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Multitasking

Customer service

Communication skills

Safety awareness

Teamwork

Education

High School diploma or equivalent

Job description

United Rentals in Charlotte, NC is seeking a Dispatcher to organize the daily dispatch of equipment for the branch and to support customers with deliveries, pickups and service. This role requires strong safety awareness and a customer-focused approach.

You will schedule drivers, coordinate with the inside sales team, and ensure timely responses to customer requests in a fast-paced environment. A high school diploma and clean driving record are required.