Equipment Operations Lead: Scheduling, Billing & Contracts

Johnson Controls, Inc.; Norfolk (VA); On-site; USD 37,000 - 49,000; Full time

Job summary

Johnson Controls in Norfolk, VA is seeking an Equipment Operations Analyst to coordinate equipment contract scheduling, revenue forecasting, and billing. You will partner with the Equipment Operations Team Manager to ensure monthly, quarterly, and annual financial commitments are met, and you will work to keep all paperwork accurate and compliant.

The role requires a high school diploma, 2–5 years in operations support, strong organizational and communication skills, and proficiency with Word,

Qualifications

• High school diploma or equivalent is required.
• Ability to work independently with strong organizational and detail orientation.
• Strong interpersonal communication with internal and external clients.
• Ability to manage a large and diverse set of projects and tasks with tact and persistence.
• Ability to prioritize work by financial impact to goals.
• Ability to influence diverse teams to accomplish tasks and objectives.
• Proficient computer skills in Word, Excel, ACCESS, PowerPoint and Internet business applications.

Responsibilities

• Coordinate equipment contract scheduling and billing support.
• Monitor and resolve holds, credit issues, and shipping matters to ensure timely billing.
• Communicate with customers, vendors, and SAE/EQ Sales Agents to process orders and resolve issues.
• Assist in contract accounting processes and revenue forecasting.
• Support back-office processes including payroll reporting and warranty coordination.
• Maintain accurate customer and contract data in BSNA tools.

Skills

Independent work

Organizational skills

Attention to detail

Interpersonal skills

Prioritization

Influencing teams

Education

High school diploma or equivalent

Tools

MS Word

Excel

ACCESS

PowerPoint

Job description

Johnson Controls in Norfolk, VA is seeking an Equipment Operations Analyst to coordinate equipment contract scheduling, revenue forecasting, and billing. You will partner with the Equipment Operations Team Manager to ensure monthly, quarterly, and annual financial commitments are met, and you will work to keep all paperwork accurate and compliant.

The role requires a high school diploma, 2–5 years in operations support, strong organizational and communication skills, and proficiency with Word,