Epic Training Lead - Healthcare IT

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 75,000 - 105,000; Full time

Job summary

St. Luke's University Health Network in Allentown, PA seeks an experienced IT training specialist to design, develop, implement and deliver training for Epic applications and related IT systems.

You will create workflow-based curricula, maintain training environments and collaborate on change control. Qualifications include a Bachelor’s degree in education or instructional design, Epic certification or path to certification, 5+ years of computer experience with healthcare experience preferred,

Qualifications

• 5 years general computer experience, plus likely healthcare experience preferred
• Experience with Call Management System, MS Visio, MS Project preferred
• Proficiency with Microsoft Office suite
• Experience in training documentation authoring and creation highly preferred
• Demonstrated competence in one or more core Epic applications

Responsibilities

• Supports all elements of training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training.
• Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed.
• Provides training to other IT staff and end user clients as appropriate.

Skills

Training strategy

Curriculum development

Assessment tools

End-user training

Documentation

Education

Bachelor’s degree in education or instructional design

Tools

Epic applications

MS Visio

MS Project

Microsoft Office

Job description

St. Luke's University Health Network in Allentown, PA seeks an experienced IT training specialist to design, develop, implement and deliver training for Epic applications and related IT systems.

You will create workflow-based curricula, maintain training environments and collaborate on change control. Qualifications include a Bachelor’s degree in education or instructional design, Epic certification or path to certification, 5+ years of computer experience with healthcare experience preferred,