Epic Instructional Designer

St. Luke’s Health Network, Inc.; Allentown (Lehigh County); On-site; USD 65,000 - 95,000; Full time

Job summary

St. Luke's Health Network, Inc. is seeking an Instructional Designer to develop and maintain training materials for IT and Epic applications.

You will collaborate with subject matter experts to design training aligned with end-user workflows and maintain training environments throughout the project lifecycle. The role requires Epic experience or certification (or willingness to become certified), a relevant education degree, and 5+ years of computer experience with a healthcare focus.

Qualifications

• Requires Epic experience and certification or willingness to become certified in Epic applications.
• Bachelor's degree in education, instructional design, clinical field, or equivalent experience.

Responsibilities

• Build and maintain training material for IT and Epic applications.
• Design training requirements aligned with end-user workflows.
• Develop curriculum and maintain training environments for designated apps.
• Lead and train credentialed trainers in IT and Epic applications.
• Deliver ongoing education post go-live and support documentation.

Skills

Epic training delivery

Curriculum design

Trainer leadership

Assessment tools

Microsoft Office

Education

Epic certification

Bachelor's degree in education or instructional design

Tools

MS Visio

MS Project

Training environments

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Instructional Designer is responsible for building and maintaining all training material for IT and Epic applications including training environment(s). He/she provides expertise in areas of application responsibility and works closely with subject matter experts on designing training requirements that are built into the IT and/or Epic system(s) and building training plans that match end user workflows.

JOB DUTIES AND RESPONSIBILITIES:

• Supports all elements of training strategy, planning, design, development and delivery/ implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training. Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed. Provides training to other IT staff and end user clients as appropriate.

EDUCATION:

Bachelor's degree in education, instructional design, clinical field or equivalent combination of education and experience is required. Epic experience and certification is required or must become certified in Epic applications.

TRAINING & EXPERIENCE :

5 years general computer experience, plus a combination of the following: 2 plus years of General Computer experience is required; 2 plus years of Healthcare experience is preferred; PC and Printer knowledge and experience is preferred. Call Management System, MS Visio, MS Project experience is preferred. Demonstrated competence in Microsoft Office suite of applications. Demonstrated experience in one or more core Epic applications. Experience in applications for training documentation authoring and creation is highly preferred.

St. Luke's University Health Network is an Equal Opportunity Employer.