Epic Surgical Scheduler | Patient Care & Ops Lead

Ochsner Health; Baton Rouge (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ochsner Health in Baton Rouge, LA is seeking a skilled Scheduling Specialist to manage the surgical scheduling process using Epic Optime and to coordinate with surgeons and clinics. You will handle provider documentation, ensure accurate payroll data, and support department operations.

The role requires 5 years of scheduling experience, BLS certification, and strong communication and organizational skills to provide excellent patient service and maintain compliance with privacy and regulatory

Qualifications

• HS diploma or equivalent required; completion of a formal medical assistant training program.
• Minimum 5 years of scheduling and clinical experience; ambulatory surgery scheduling preferred.
• BLS certification required by the American Heart Association.

Responsibilities

• Schedules patients using Epic Optime and community hospital workflows.
• Supports provider/physician with documentation throughout the patient encounter.
• Maintains daily operation of the department.
• Trains and educates scheduling staff and other medical assistants.
• Provides excellent customer service by returning and documenting calls with patients.
• Adapts to change, participates in professional development, maintains clinical knowledge and credentials.
• Ensures patient privacy and communicates respectfully with diverse populations.
• Performs other related duties as required.

Skills

Vital signs

Medical terminology

Computer proficiency

Verbal and written communication

Interpersonal skills

Analytical skills

Independent work

Organization skills

Flexible schedule

Education

High school diploma or equivalent

Formal medical assistant training program

Basic Life Support (BLS) certification

Tools

Epic Optime

Scheduling software

Job description

Ochsner Health in Baton Rouge, LA is seeking a skilled Scheduling Specialist to manage the surgical scheduling process using Epic Optime and to coordinate with surgeons and clinics. You will handle provider documentation, ensure accurate payroll data, and support department operations.

The role requires 5 years of scheduling experience, BLS certification, and strong communication and organizational skills to provide excellent patient service and maintain compliance with privacy and regulatory