Epic Manager - Patient Experience Lead

Ochsner Health; New Orleans (LA); In loco; USD 95.000 - 130.000; Tempo pieno

Descrizione del lavoro

Ochsner Health is seeking a Manager to oversee Epic application development and production support, guiding day-to-day team dynamics, prioritization, and project lifecycle decisions. The ideal candidate will mentor staff and drive strategic delivery across complex healthcare IT initiatives.

Required seven years in healthcare or project/team management, including supervisory experience, with a focus on large-scale system integrations or major software projects.

Competenze

• Must have data entry and information retrieval skills.
• Effective verbal and written communication, professional presentation.
• Proficient with Windows-style applications and role-specific software.
• Strong interpersonal, coaching and mentoring abilities.
• Budget and schedule management to engage business stakeholders.
• Problem solving and continuous process improvement capabilities.
• Ability to prioritize multiple projects and manage time effectively.

Mansioni

• Manages projects effectively to meet client requirements.
• Delivers applications that adhere to standards and support initiatives.
• Leads and develops team members to reach full potential.
• Participates in activities for personal growth and development.
• Interacts with customers strategically and effectively.

Conoscenze

Data entry

Verbal communication

Written communication

Interpersonal skills

Coaching & mentoring

Budget management

Schedule management

Problem solving

Time management

Client service

Negotiation

Flexibility

Formazione

High school diploma or equivalent

Bachelor's degree in Healthcare or Business Administration or related field

Strumenti

Epic

Microsoft Office

Descrizione del lavoro

Ochsner Health is seeking a Manager to oversee Epic application development and production support, guiding day-to-day team dynamics, prioritization, and project lifecycle decisions. The ideal candidate will mentor staff and drive strategic delivery across complex healthcare IT initiatives.

Required seven years in healthcare or project/team management, including supervisory experience, with a focus on large-scale system integrations or major software projects.