Epic-Savvy Medical Front Desk Coordinator

GI Alliance; Greenwich (CT); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Life insurance

Employee assistance program

Flexible spending account

Job summary

GI Alliance, located in Greenwich, CT, is seeking a full-time Front Desk Coordinator to enhance patient experiences by efficiently managing scheduling and insurance details. With a focus on patient care, we pride ourselves on collaboration across our team to deliver comprehensive services.

The ideal candidate should have a high school diploma, excellent communication skills, and at least 3 years of customer service experience, preferably in a medical environment. Familiarity with EMR systems like Epic is a plus.

Qualifications

• 3+ years of professional experience in a customer service role.
• Prior front-desk experience in a medical setting.
• At least 1 year of experience with an EMR system preferred.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information.
• Document patient interactions using Epic EMR.
• Process insurance authorizations as needed.
• Monitor and correct provider schedules.

Skills

Verbal communication

Written communication

Problem-solving

Customer service

EMR systems experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Epic EMR

Job description

GI Alliance, located in Greenwich, CT, is seeking a full-time Front Desk Coordinator to enhance patient experiences by efficiently managing scheduling and insurance details. With a focus on patient care, we pride ourselves on collaboration across our team to deliver comprehensive services.

The ideal candidate should have a high school diploma, excellent communication skills, and at least 3 years of customer service experience, preferably in a medical environment. Familiarity with EMR systems like Epic is a plus.