Patient Experience Front Desk Coordinator | Medical Office

Paycom; Sharon Valley (CT); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Connecticut GI is seeking a full-time Front Desk Coordinator for the Sharon Care Center in Connecticut. You will support patient flow, schedule visits, verify insurance, and manage demographics while providing exceptional customer service.

The role requires a high school diploma or GED, 2+ years in a medical office, and strong communication skills. Epic EMR experience is a plus; on-site position with a competitive hourly rate.

Qualifications

• High School Diploma or GED required.
• Minimum two years of experience in a medical office, front office or scheduling preferred.
• Excellent verbal and written communication skills and strong customer service.
• EMR experience preferred; Epic experience a plus.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information.
• Answer incoming calls and document using Epic EMR.
• Process insurance authorizations when required.
• Monitor provider schedules and resolve scheduling errors.

Skills

Front desk

Medical setting

EMR experience

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Epic EMR

Microsoft Office

Job description

Connecticut GI is seeking a full-time Front Desk Coordinator for the Sharon Care Center in Connecticut. You will support patient flow, schedule visits, verify insurance, and manage demographics while providing exceptional customer service.

The role requires a high school diploma or GED, 2+ years in a medical office, and strong communication skills. Epic EMR experience is a plus; on-site position with a competitive hourly rate.