In-Office Front Desk Coordinator — Patient Experience Pro

GI Alliance; Sharon (CT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for our Sharon Care Center. The position focuses on delivering an exceptional patient experience, coordinating appointments, and maintaining accurate patient information using the Epic EMR system.

Ideal candidates have a high school diploma or GED, strong communication skills, and at least 3 years of front desk experience in a medical setting.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• 3+ years of professional experience.
• Prior front desk experience in a medical setting.
• Epic experience is a plus.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information.
• Answer incoming calls and document using Epic EMR.
• Process insurance authorizations when required.
• Monitor provider schedules and correct errors as needed.

Skills

Microsoft Office

Customer Service

EMR systems

Education

High School Diploma or GED

Job description

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for our Sharon Care Center. The position focuses on delivering an exceptional patient experience, coordinating appointments, and maintaining accurate patient information using the Epic EMR system.

Ideal candidates have a high school diploma or GED, strong communication skills, and at least 3 years of front desk experience in a medical setting.