EPIC-Savvy Clinic Office Assistant – 1+ Yr Exp

Hugh Chatham Health; Concord (NC); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision

Flexible Spending Accounts

Parental leave

Retirement plans

Educational Assistance

Job summary

Advocate Health is seeking a full-time Administrative Assistant for the NorthEast - Therapy: Adult Inpatient Services department. The role handles patient greetings, scheduling, data entry, billing support, and records management. A year of experience with EPIC and strong MS Office skills are preferred.

Monday–Friday day shift with some holiday rotation. Benefits include comprehensive health coverage, PTO, retirement plans, and educational assistance.

Qualifications

• High School diploma and strong customer service experience.
• 1 year of scheduling/administrative support experience.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Greets patients and visitors promptly; collects co-payments.
• Schedules and maintains calendar; coordinates meetings, travel, and venues.
• Schedules patients and enters information into the computer system; coordinates with offices.
• Answers calls; triages clinical questions and resolves issues.
• Assembles and releases patient records; collaborates with Medical Records.
• Generates and distributes basic reports; updates existing reports.
• Opens, sorts, distributes mail; operates office equipment; orders supplies.
• Manages referrals, re-authorizations, patient registrations; collects information.
• May process billing/reimbursement forms and other department records; assists data gathering.

Skills

Multi-tasking

Communication

Scheduling

Organizational skills

Office equipment operation

Education

High School Diploma

Tools

Microsoft Office

Job description

Advocate Health is seeking a full-time Administrative Assistant for the NorthEast - Therapy: Adult Inpatient Services department. The role handles patient greetings, scheduling, data entry, billing support, and records management. A year of experience with EPIC and strong MS Office skills are preferred.

Monday–Friday day shift with some holiday rotation. Benefits include comprehensive health coverage, PTO, retirement plans, and educational assistance.