Clinic Coordinator – Full-Time

LiveWell Homecare Agency, LLC; Chicago (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

LiveWell Homecare Agency, LLC is seeking an administrative coordinator to manage front office operations and EPIC scheduling in a healthcare setting.

Primary duties include answering calls, scheduling appointments, maintaining medical records, and coordinating insurance verification, with close collaboration with clinical staff to ensure smooth, compliant patient services.

Qualifications

• Proficiency with basic computer skills, especially Microsoft Outlook.
• Strong customer service focus and attention to detail.
• Ability to pass the EPIC scheduling test within 45 days of hire.

Responsibilities

• Manage front office operations: mail, filing, supplies, correspondence, and administrative tasks in the EPIC system.
• Answer calls, take messages, schedule appointments, send reminders, and assist with Release of Information requests.
• Maintain medical records, referrals, orders, and documentation according to protocols.
• Coordinate insurance verification, patient communication, and resolve administrative issues with clinical staff.
• Provide administrative support to the medical team to ensure efficient patient services.

Skills

Microsoft Outlook

Customer service

Attention to detail

EPIC scheduling test

Tools

EPIC system

Job description

This position involves managing front office operations, including handling mail, filing, supplies, correspondence, and administrative tasks in the EPIC system.
Answering calls, taking messages, scheduling appointments, sending reminders, and assisting with Release of Information requests are key responsibilities.
Maintaining medical records, referrals, orders, and documentation according to protocols is essential.
The role includes coordinating insurance verification, patient communication, and resolving administrative issues with clinical staff.
Providing administrative support to the medical team ensures efficient patient services.

Qualifications & Skills

• Proficiency with basic computer skills, especially Microsoft Outlook
• Strong customer service focus and attention to detail
• Ability to pass the EPIC scheduling test within 45 days of hire