Administrative Assistant [Must have EPIC]

STI; Winchester (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

A healthcare organization in Winchester, MA, is looking for an Administrative Assistant for a temporary role. Responsibilities include scheduling patient appointments, providing clerical support, and maintaining files. Candidates should possess a high school diploma and good customer service skills. Familiarity with computers and the EPIC system is preferred.

Qualifications

• High School Diploma with knowledge of computers and basic office practice.
• Requires excellent customer skills.
• Ability to handle multiple tasks at the same time.

Responsibilities

• Provides general secretarial and clerical support for Hospital Departments.
• Schedules patient appointments and processes billing.
• Maintains and updates patient and correspondence files.

Skills

Customer service skills

Multi-tasking

Computer knowledge

Education

High School Diploma

Tools

EPIC

Job description

Overview

Administrative Assistant — Winchester, MA
Contract • 3-6 Months
Admin Assistant - 8hr DAYS M-F 7:30am-4pm.

According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and processes billing of patient charges. Supports the department in various clerical functions.

Principal Functions

1. Exemplifies Winchester Hospital’s values and Service Excellence standards. Commits to making every encounter with our patients, patients’ family, co-workers, physicians and other customers the best that it can be
2. Complies with all Winchester Hospital policies and the Code of Business Conduct. Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.
3. Types support data (phone lists, lab test works sheets etc.) for the department. Organizes work load to comply with deadlines and priorities established by superiors.
4. Registers patients, prepares charts if necessary and reviews basic personal information with patient.
5. Schedules patient appointments and Hospital admissions according to established procedures. Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.
6. Prepares notices for department. Prepares mailings for distribution.
7. Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.
8. Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.
9. Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming faxes to appropriate person.
10. Participates in the following:
    1. Mandatory training requirements as per hospital/unit policies
    2. Continuing education/inservices to enhance knowledge
    3. Staff meetings
    4. Performance improvement initiatives
    5. Orientation of new staff, students and/or volunteers

Knowledge, Skills, and Abilities

1. High School Diploma with knowledge of computers and basic office practice
2. Requires excellent customer skills.
3. Ability to handle multiple tasks at the same time.

Preferred Application Knowledge

1. EPIC