Clinic Coordinator

Azza HealthCare Agency; Chicago (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Azza HealthCare Agency is seeking a front desk administrator to manage daily front office operations in a healthcare setting. The role uses EPIC for scheduling, reminders, and records management to support efficient patient services.

You will handle calls, messages, appointment scheduling, reminders, and Release of Information tasks, while maintaining medical records and coordinating insurance verification with the care team.

Qualifications

• Basic computer skills and proficiency with Outlook.
• Strong customer service orientation with attention to detail.
• Ability to pass the EPIC scheduling test within 45 days of hire.

Responsibilities

• Manage front office operations in a healthcare setting using EPIC.
• Answer calls, take messages, schedule appointments, send reminders.
• Assist with Release of Information requests and maintain records.
• Coordinate insurance verification and patient communications; resolve admin issues.

Skills

Customer service

Attention to detail

EPIC scheduling readiness

Tools

EPIC Scheduling System

Microsoft Outlook

Job description

Role Overview

This position involves managing front office operations within a healthcare setting, including handling mail, filing, supplies, correspondence, and administrative tasks using EPIC. The role requires answering calls, taking detailed messages, scheduling appointments, sending reminders, and assisting with Release of Information requests. Additionally, the candidate will maintain medical records, referrals, and orders in accordance with protocols, coordinate insurance verification and patient communications, and resolve administrative issues with clinical staff. Providing administrative support to the medical team to ensure efficient patient services is essential.

Role Overview

This position involves managing front office operations within a healthcare setting, including handling mail, filing, supplies, correspondence, and administrative tasks using EPIC. The role requires answering calls, taking detailed messages, scheduling appointments, sending reminders, and assisting with Release of Information requests. Additionally, the candidate will maintain medical records, referrals, and orders in accordance with protocols, coordinate insurance verification and patient communications, and resolve administrative issues with clinical staff. Providing administrative support to the medical team to ensure efficient patient services is essential.

Qualifications & Skills

• Basic computer skills, including proficiency with Microsoft Outlook
• Strong customer service skills and attention to detail
• Ability to pass the EPIC scheduling test within 45 days of hire