Epic Patient Access Specialist

ADP, Inc.; Hammocks (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

ADP, Inc. is seeking a Patient Access Systems Assistant to manage Epic-based templates and provider schedules, ensuring timely patient access and efficient clinic utilization.

The role emphasizes template changes, real-time system updates, and collaboration with scheduling teams. Qualifications include a high school diploma or GED (associate degree preferred), Epic Cadence/Prelude experience, MyChart knowledge, and strong communication.

Qualifications

• Overview of Epic Cadence and Prelude scheduling in ambulatory clinics.
• Experience with MyChart patient engagement workflows.
• Proficiency in Office Suite and scheduling tools.
• CPR certification maintained; EPIC certification preferred.

Responsibilities

• Create and update clinic/provider templates in Epic Template Edit Module.
• Process changes for vacations, master changes, and multi-month assignments.
• Collaborate with Scheduling Operations Analysts and leaders to support access.
• Audit templates for data integrity and compliance.
• Develop documentation and policies for templates and workflows.
• Serve as content expert for template builds in project meetings.
• Communicate reschedules and ensure proper patient movement.
• Analyze new workflows when tech is implemented and advise improvements.
• Log provider schedule requests and maintain audit-ready records.
• Provide support across Epic, Solution Reach, and web scheduling platforms.

Skills

Communication

Attention to detail

Time management

Team collaboration

Education

High School Diploma or GED

Associate’s degree (preferred)

Tools

Epic Cadence

Epic Prelude

MyChart

Solution Reach

Job description

ADP, Inc. is seeking a Patient Access Systems Assistant to manage Epic-based templates and provider schedules, ensuring timely patient access and efficient clinic utilization.

The role emphasizes template changes, real-time system updates, and collaboration with scheduling teams. Qualifications include a high school diploma or GED (associate degree preferred), Epic Cadence/Prelude experience, MyChart knowledge, and strong communication.