Epic Platform Analyst - Clinical Workflow & Training

Hugh Chatham Health; United States; On-site; USD 52,000 - 79,000; Full time

Job summary

Advocate Health is seeking an Epic Analyst to analyze data, map clinical and business workflows, and configure the Epic platform to meet hospital needs.

You will collaborate with IT, clinicians and trainers, develop test plans, and deliver user training while ensuring system integrity and compliant documentation. This full-time role requires Epic certification within six months and a healthcare IT background.

Qualifications

• Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences
• Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
• Experience in Epic and other Healthcare applications

Responsibilities

• Identify, map, measure, analyze and improve clinical and business processes for assigned Epic application(s). Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.
• Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions. Evaluate whether a proposed solution meets the business and clinical needs.
• Translate user requirements into functional and technical design specifications and reviews with the user to ensure accuracy. Prioritize requirements based on business needs and discuss the technological impact of business requirements.
• Perform applicable system(s) configuration that meets business requirements.
• Develop test plans, test cases, and test scripts to validate performance of all functions. Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.
• Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
• Monitor system functionality and clinical and business processes instituting changes as needed
• Effectively explains the functioning of the assigned application(s) and related systems to the users. Assists users with using the full functionality of the application(s) and process flow
• Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes all appropriate change and quality control documentation using department standards
• Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s). Manages multiple requests from multiple users and balances priorities. Schedules and manages application version upgrades for assigned applications. Resource for assigned application(s). Assist with support and troubleshooting as needed. Respond to user calls as necessary

Skills

Epic experience

Project management

Communication skills

Analytical skills

Change management

Requirements analysis

Technical understanding

Healthcare apps

Education

Bachelor's Degree

Tools

Epic

PM software

Job description

Advocate Health is seeking an Epic Analyst to analyze data, map clinical and business workflows, and configure the Epic platform to meet hospital needs.

You will collaborate with IT, clinicians and trainers, develop test plans, and deliver user training while ensuring system integrity and compliant documentation. This full-time role requires Epic certification within six months and a healthcare IT background.