Epic Applications Analyst: Workflow & QA Innovator

Aurora Health Care; Oak Brook (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

Aurora Health Care seeks an Epic-focused analyst to identify and improve clinical and business processes within Epic applications. The role involves documenting requirements, performing workflow analysis, and coordinating with users, vendors, and IT staff.

You will prioritize requirements, validate configurations, and develop test plans while training end users and maintaining system documentation. A strong emphasis on communication and organization is essential for success in this role.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Typically 3 years in an IT or clinical environment with business process mapping, analysis, and documentation experiences.
• Experience in Epic and other Healthcare applications.
• Ability to translate user requirements into system specifications and discuss impact with users.
• Strong written and oral communication, organizational and problem-solving skills.

Responsibilities

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes for Epic applications.
• Prepare documentation for business requirements using diagrams and data models to analyze dimensions.
• Translate user requirements into functional specifications and prioritize based on business needs.
• Perform configuration to meet business requirements.
• Develop test plans, test cases, and scripts and validate performance through testing.
• Provide client training and develop training materials for users.
• Monitor system functionality and enforce changes as needed.
• Explain application functionality to users and assist with full utilization.
• Develop and maintain product documentation and change control.
• Communicate project status and upgrades to clinic users and manage multiple requests.

Skills

Epic experience

Project management

Customer service

Analytical skills

Communication skills

Education

Bachelor's Degree in Computer Science or related field

Tools

Project management software

Job description

Aurora Health Care seeks an Epic-focused analyst to identify and improve clinical and business processes within Epic applications. The role involves documenting requirements, performing workflow analysis, and coordinating with users, vendors, and IT staff.

You will prioritize requirements, validate configurations, and develop test plans while training end users and maintaining system documentation. A strong emphasis on communication and organization is essential for success in this role.