Epic PB Senior Application Advisor | Managed Services Lead

Nordic

United States

Remote

USD 120,000 - 150,000

Full time

2 days ago

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Job summary

Nordic is seeking a Senior Application Advisor for Professional Billing (PB) to deliver expert Epic EHR design, build, testing, and advanced troubleshooting for Nordic clients. The role includes guiding internal and customer teams to resolution, overseeing onboarding of new members, and mentoring staff in technical and soft skills.

You will ensure system integrity and stability of Epic PB, support complex clients, and work across billing workflows, change management, and revenue cycle

Qualifications

Epic PB certification is required.
5+ years of experience implementing, training, or supporting Epic PB.
Solid understanding of professional billing workflows, charge routing, claims processing and revenue cycle integration.
Excellent written and verbal communication skills, with ability to influence stakeholders at all levels.

Responsibilities

Provide expert-level troubleshooting and design, build, testing, and advanced troubleshooting for Epic applications.
Fulfill system requests by analyzing issues, defining requirements, and performing builds and tests.
Assess impact of changes across related applications and manage downstream effects.
Mentor team members and onboard new staff to client configurations and processes.

Skills

Epic PB Certification

Epic PB experience

Billing workflows

Customer-facing communication

Problem solving

Education

Post-secondary education or equivalent

Tools

Ticketing systems

Job description

You will ensure system integrity and stability of Epic PB, support complex clients, and work across billing workflows, change management, and revenue cycle

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