Epic PB Billing Analyst II

Nordic Consulting Partners; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Nordic Consulting Partners is seeking an Epic Resolute PB Analyst II to design, build, test, and troubleshoot PB workflows for complex clients. You will grow technically and professionally under Application Advisors and Senior Application Advisors, contributing to client success.

The role emphasizes intermediate troubleshooting, system builds, testing, and documentation of requests and incidents, with a strong focus on revenue cycle workflows and customer service.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Epic Resolute PB certification required; PB Claims/Electronic Remittance preferred.
• At least 1 year of hands-on Epic PB experience.

Responsibilities

• Troubleshoot PB workflows and ensure stability for complex clients.
• Perform system build, testing, and issue analysis for PB.
• Document requests and incidents with detailed notes while meeting SLAs.
• Collaborate on change control and cross-team initiatives.

Skills

Analytical skills

Problem solving

Written and verbal communication

Microsoft Office

Attention to detail

Teamwork

Customer service

Ticketing systems

Change management

Education

Bachelor's degree in a related field or equivalent combination of education and relevant industry experience.

Epic Resolute PB certification required; additional PB Claims and/or Electronic Remittance preferred.

Tools

Epic PB

PB workflows

Job description

Nordic Consulting Partners is seeking an Epic Resolute PB Analyst II to design, build, test, and troubleshoot PB workflows for complex clients. You will grow technically and professionally under Application Advisors and Senior Application Advisors, contributing to client success.

The role emphasizes intermediate troubleshooting, system builds, testing, and documentation of requests and incidents, with a strong focus on revenue cycle workflows and customer service.