Epic PB Billing Analyst II: Build, Troubleshoot & Grow

Healthtech Inc; United States; Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Nordic is seeking an Epic PB Analyst II to design, build, test, and troubleshoot Epic Resolute Professional Billing for our complex clients within Managed Services. You will work under supervision from Application Advisors, handling day-to-day requests and ensuring system integrity and regulatory compliance.

The role emphasizes collaboration with IT and operations staff, documentation, and adherence to change control policies.

Qualifikationen

• Bachelor's degree or equivalent in a related field.
• Epic Resolute Professional Billing certification is required; PB Claims and/or Electronic Remittance preferred.
• 1+ year of experience with Epic PB applications.
• Hands-on experience with Epic PB workflows: build, troubleshooting, testing, and support.
• Knowledge of claims processing, workqueues, revenue cycle workflows.

Aufgaben

• Troubleshoot and resolve issues within Epic PB to ensure data integrity and system stability.
• Perform system build and testing; translate requests into detailed specifications.
• Participate in system upgrades, change control, and documentation in ticketing systems.
• Manage multiple client assignments with oversight from Application Advisors and Senior Advisors.
• Provide strong customer service and effective communication with IT and operations staff.
• Assist in onboarding new team members and support internal initiatives.

Kenntnisse

Analytical thinking

Communication skills

MS Office

Attention to detail

Teamwork

Ticketing systems

ITIL familiarity

Change management

Problem solving

Epic PB knowledge

Ausbildung

Bachelor's degree or equivalent

Tools

Epic PB

Ticketing systems

Jobbeschreibung

Nordic is seeking an Epic PB Analyst II to design, build, test, and troubleshoot Epic Resolute Professional Billing for our complex clients within Managed Services. You will work under supervision from Application Advisors, handling day-to-day requests and ensuring system integrity and regulatory compliance.

The role emphasizes collaboration with IT and operations staff, documentation, and adherence to change control policies.