Epic Patient Access Analyst - Remote & Workflow Upgrades

Horizontal Talent; Eden Prairie (MN); Remote; USD 68,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Horizontal Talent is seeking a skilled Business Analyst to support patient access operations in a dynamic Epic environment. This remote role partners with cross-functional teams to maintain, upgrade, and improve workflows that enable high-quality patient access services.

You will translate business needs into functional and technical requirements, collaborate with IT and service partners, and support incidents, go-lives, and upgrades.

Qualifications

• Current Epic certification in Cadence, Referrals, RTE, and Prelude.
• At least 4 years of healthcare experience.
• At least 4 years of experience supporting patient access or similar healthcare workflows.

Responsibilities

• Support maintenance work and upgrades for Epic Cadence, Prelude, Referrals, RTE, and Hello World-related workflows.
• Translate business needs into clear functional and technical design requirements and review solutions with stakeholders for accuracy.
• Collaborate with operations, IT, and third-party system partners to support application enhancements and issue resolution.
• Assist with application incidents, help desk support, go-lives, and system upgrade activities.
• Participate in design, build, testing, validation, and documentation efforts for medium to large Epic initiatives.
• Serve as a subject matter resource and help guide team members on application functionality and workflow best practices.
• Analyze workflows, data, reporting details, and technical issues to identify effective solutions.
• Partner with trainers to support application-specific training materials and curriculum updates.
• Follow organizational standards for configuration, change control, and build quality.
• Contribute to project meetings, issue tracking, and follow-up actions to help keep work on schedule

Skills

Healthcare experience

Workflow analysis

Cross-functional collaboration

Communication skills

Education

Epic certification (Cadence/Prelude/RTE/Referrals)

Tools

Epic Cadence

Epic Prelude

Epic Referrals

Epic RTE

Epic Hello World

Job description

Horizontal Talent is seeking a skilled Business Analyst to support patient access operations in a dynamic Epic environment. This remote role partners with cross-functional teams to maintain, upgrade, and improve workflows that enable high-quality patient access services.

You will translate business needs into functional and technical requirements, collaborate with IT and service partners, and support incidents, go-lives, and upgrades.