Epic MyChart Senior Analyst - Remote Patient Experience

imh

United States

Hybrid

USD 55,000 - 87,000

Full time

11 days ago
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Job summary

Intermountain Health is seeking a Senior IT Analyst to support Epic MyChart and the Patient Experience suite, focusing on questionnaires, test results release, proxy access, activation, and eCheck-in workflows. The role partners with clinical operations, Compliance, Privacy, and HIM to manage patient access and consent decisions.

The position is fully remote with some on-site presence required yearly, offering a Monday–Friday schedule and standard healthcare IT responsibilities across a broad

Qualifications

  • Bachelor's degree in information technology, healthcare, business, or related field.
  • Epic applications certification is required (one or more).
  • Experience with MyChart questionnaires, test results release, proxy access, activation, and eCheck-in workflows.

Responsibilities

  • Document and recommend workflow changes and technical designs to support business requirements.
  • Partner with external vendors for integration/implementation and troubleshooting of third‑party applications.
  • Solve incidents and problems per service levels and standards.
  • Serve as PM for mid‑size projects with multiple teams; perform quality reviews of team builds.
  • Develop training materials and knowledge-based resources for peers and end-users.
  • Oversee configuration of systems to meet client specifications and assist with project roadmaps.

Skills

MS Office Suite
Excel - Pivot Tables
Visio
Project
PowerPoint
Word
System analysis
Technical documentation
PM fundamentals

Education

Bachelor's degree

Tools

Epic MyChart

Job description

Intermountain Health is seeking a Senior IT Analyst to support Epic MyChart and the Patient Experience suite, focusing on questionnaires, test results release, proxy access, activation, and eCheck-in workflows. The role partners with clinical operations, Compliance, Privacy, and HIM to manage patient access and consent decisions.

The position is fully remote with some on-site presence required yearly, offering a Monday–Friday schedule and standard healthcare IT responsibilities across a broad

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