Epic Go-Live IT Deployment Technician

Teceze

Nicholasville (KY)

On-site

USD 30,000 - 55,000

Full time

6 days ago

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Job summary

Teceze in Kentucky is seeking an IT field support specialist to deploy, install, configure, and validate IT devices and peripherals across clinical settings, including WOWs. You will set up workstations, printers, scanners, and other devices, and provide hands-on IT support during the Epic go-live period, coordinating with site personnel and end users.

In a healthcare environment, you will troubleshoot hardware, connectivity, and deployment issues, perform post-deployment stabilization, and

Qualifications

Desktop, deskside, or field support experience.
Printer/scanner installation and troubleshooting.
Workstation and peripheral configuration.
Basic network/connectivity troubleshooting.
Healthcare or hospital IT experience is preferred.
Epic go-live or clinical application deployment experience is a plus.
Experience providing hyper-care/post-go-live support is a plus.

Responsibilities

Deploy, install, configure, and validate IT devices and peripherals.
Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
Provide hands‑on IT support during the Epic go‑live period.
Troubleshoot hardware, connectivity, configuration, and deployment issues.
Perform post‑deployment stabilization and hyper‑care support.
Coordinate with project teams, site personnel, and end users to resolve issues quickly.
Maintain a professional and customer‑focused approach in a healthcare environment.